Terms and Conditions

Accounting Services in Singapore

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using our accounting services website and engaging with our professional services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you (the "Client") and our accounting firm (the "Service Provider"). If you do not agree with any part of these terms, you must immediately discontinue use of our services and website.

These Terms and Conditions apply to all visitors, users, clients, and others who access or utilize our accounting services in Singapore. We reserve the right to modify, amend, or update these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those modifications.

2. User Obligations and Responsibilities

2.1 Information Accuracy

Clients are obligated to provide accurate, complete, and truthful information regarding their financial records, business operations, and all matters relevant to the accounting services requested. You must ensure that all documents, receipts, invoices, and financial statements submitted are genuine and reflect actual business transactions.

2.2 Timely Cooperation

  • Respond promptly to requests for additional information or documentation
  • Provide access to necessary financial records and systems within agreed timeframes
  • Notify us immediately of any changes in business structure, operations, or regulatory requirements
  • Maintain organized records and documentation for audit and compliance purposes
  • Attend scheduled meetings and consultations as required

2.3 Compliance with Laws

Clients must comply with all applicable Singapore laws, regulations, and accounting standards. You are responsible for understanding and adhering to the Accounting and Corporate Regulatory Authority (ACRA) requirements, tax obligations under the Inland Revenue Authority of Singapore (IRAS), and all other relevant regulatory frameworks.

3. Service Scope and Limitations

3.1 Professional Services

Our accounting services are provided in accordance with Singapore Financial Reporting Standards and professional accounting practices. Services include bookkeeping, financial statement preparation, tax advisory, corporate secretarial services, and compliance assistance. The specific scope of services will be detailed in individual engagement letters.

3.2 Service Limitations

We do not provide legal advice, investment recommendations, or guarantee specific financial outcomes. Our services are advisory in nature, and final business decisions remain the responsibility of the client. We are not responsible for business decisions made based on our recommendations, nor do we guarantee approval of any applications submitted to regulatory authorities.

Important: Our services do not constitute an audit unless explicitly stated in a separate audit engagement letter. Standard accounting services involve compilation and review procedures only.

3.3 Service Availability

While we strive to provide continuous service, we do not guarantee uninterrupted access to our website or services. Maintenance, technical issues, or circumstances beyond our control may temporarily affect service availability. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to clients.

4. Intellectual Property Rights

4.1 Proprietary Content

All content on our website, including text, graphics, logos, methodologies, templates, software, and documentation, is the exclusive property of our firm and protected by Singapore and international copyright laws. This includes proprietary accounting frameworks, analytical tools, and business processes developed by our organization.

4.2 Client Work Product

Financial statements, reports, and analyses prepared for clients remain our intellectual property until full payment is received. Upon payment, clients receive a limited license to use these materials for their intended business purposes. Clients may not resell, redistribute, or commercially exploit our work product without explicit written permission.

4.3 Restrictions

  • No reproduction or distribution of our proprietary materials without authorization
  • Prohibition against reverse engineering our methodologies or software tools
  • No removal or alteration of copyright notices or proprietary markings
  • Restriction on using our brand name or trademarks without permission

5. Confidentiality and Data Protection

We maintain strict confidentiality regarding all client information in accordance with professional accounting ethics and Singapore's Personal Data Protection Act (PDPA). Client financial data, business information, and personal details are protected through secure systems and access controls.

Clients acknowledge that we may be required to disclose certain information to regulatory authorities, tax agencies, or pursuant to legal obligations. Such mandatory disclosures do not constitute a breach of confidentiality. We will notify clients of such requirements where legally permissible.

6. Limitation of Liability

6.1 Liability Cap

Our total liability for any claims arising from our services, whether in contract, tort, negligence, or otherwise, shall be limited to the total fees paid by the client for the specific service giving rise to the claim, or SGD 50,000, whichever is lower. This limitation applies to all claims collectively, not per incident.

6.2 Excluded Damages

We shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, business interruption, loss of data, or loss of business opportunities, even if we have been advised of the possibility of such damages.

6.3 Third-Party Reliance

Our reports and services are prepared exclusively for the named client and their internal use. Third parties may not rely on our work product without our explicit written consent. We accept no liability to third parties who obtain access to our reports or services.

6.4 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, technological failures, or disruptions in essential services.

7. Payment Terms and Fees

Fees for services are based on the complexity of work, time required, and expertise involved. Payment terms will be specified in individual engagement letters. Standard payment terms require settlement within thirty days of invoice date. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by Singapore law.

We reserve the right to suspend services for accounts with overdue balances exceeding sixty days. Clients remain responsible for all fees incurred, including collection costs and legal fees, in the event of non-payment.

8. Dispute Resolution and Governing Law

8.1 Negotiation and Mediation

In the event of any dispute, controversy, or claim arising from these Terms and Conditions or our services, parties agree to first attempt resolution through good faith negotiation. If negotiation fails within thirty days, parties agree to submit the dispute to mediation under the Singapore Mediation Centre rules before pursuing other remedies.

8.2 Arbitration

If mediation does not resolve the dispute within sixty days, the matter shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its arbitration rules. The arbitration shall be conducted in English, and the seat of arbitration shall be Singapore.

8.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. The parties submit to the exclusive jurisdiction of Singapore courts for any matters not subject to arbitration, including injunctive relief or enforcement of arbitration awards.

9. Termination of Services

Either party may terminate the service relationship with thirty days written notice. Clients remain responsible for fees for services rendered up to the termination date. Upon termination, we will provide copies of client records and work product upon receipt of final payment. We retain the right to keep copies for our professional records and regulatory compliance.

We reserve the right to terminate services immediately if clients engage in fraudulent activities, provide false information, fail to meet payment obligations, or request services that would compromise our professional integrity or violate applicable laws.

10. Professional Standards and Ethics

Our services are performed in accordance with the Code of Professional Conduct and Ethics established by the Institute of Singapore Chartered Accountants (ISCA) and applicable professional standards. We maintain independence, objectivity, and professional competence in all engagements.

Clients acknowledge that our professional obligations may require us to decline certain requests or withdraw from engagements if continuing would compromise our professional integrity or violate ethical standards.

11. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care consistent with professional accounting standards. However, we make no warranties regarding specific outcomes, tax savings, or regulatory approvals. Our website and informational content are provided "as is" without warranties of any kind, either express or implied.

We disclaim all warranties regarding the accuracy, completeness, or timeliness of information on our website. Content is for general informational purposes and should not be relied upon as specific advice for individual circumstances without formal engagement.

12. Indemnification

Clients agree to indemnify and hold harmless our firm, its partners, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from: (a) client's breach of these Terms and Conditions; (b) client's violation of applicable laws or regulations; (c) false or misleading information provided by client; or (d) third-party claims based on client's use of our services.

Acknowledgment and Acceptance

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms represent the complete agreement between parties regarding the subject matter herein.